The Sarek crew helped me with an oil pressure sensor at ROAV’s MAR event. Very knowledgeable about all things Rover. Were gracious hosts at camp as well as Sponsorship for the event.

Knowledgeable and friendly staff. Fit me in for an oil change and gave me a good list of things they found wrong with my car. Even washed my car. If you have a BMW this is the shop to go to.

Great service! Friendly, knowledgable, and very reasonably priced.

Professional and excellent service, they are the only shop I would trust my 3 Bmw's with

Best shop in Richmond period, from the receptionist to the technicians. Very professional and very knowledgeable, hands down best service I've received when dealing with my car.

I came here on the off chance they could help me in a quick emergency. Sure enough they could help. One of my parts broke under my car and it would take me about 5min to fix it. The came out right away and help me do it. If not, I know the part underneath my car wouldn't make the 2hr drive home. I give them a 5 star for great timing, speedy, and friendly service.

Great customer service and quality work!!!! Taking your car to Sarek is like shopping at a boutique---Great customer service, attention to detail, employees actually caring about your personal wants and needs, and caring about you well after your visit. Taking your car to a dealer is like shopping at Walmart---Poor customer service, rude, no employees actually caring to know your name or your story, and not caring about what happens when you leave. Sarek is worth going to for great mechanics, great service, and continuous care. I will drive (or get towed) well out of my way to get my car worked on at Sarek.