5

Jeff was very helpful in explaining issues with our car, and understanding of our needs. Thanks.

5

The staff at Sarek Autowerke recently installed a new valve body in my 2005 Mini Cooper S. This is a service that was not even offered to me at four other local Mini Cooper repair shops. The repair was made in a timely manner and Jeff, the shop manager, communicated with me almost daily during the progress of the repair. The new valve body fixed the issue with the car and likely saved me thousands of dollars had I chosen a different shop. The staff at Sarek were direct, honest, and always professional. I will absolutely turn to them in the future when my Mini Cooper needs service.

5

When I first bought my BMW 3-Series, I knew that it would be difficult to find a reputable shop in the Richmond area. And I had a lot of trouble with the other shops, particularly with their lack of quality customer service. Then I found Sarek Autowerke. For the last three years, I've trusted Sarek Autowerke to keep my car maintained, and have never been disappointed. The owner, Ralf, is extremely knowledgeable and has hired an extremely competent staff to complement his expertise. Their customer service is EXCELLENT - they go above and beyond to ensure that the process is convenient for me, including providing a loaner car when my car is in the shop, regularly updating me on the repair schedule, and advising me on which repairs should be prioritized. Sarek is a company you can trust, and trust me - you'll never go anywhere else.

4

5

5

5

5

Great service

5

Great customer service!!

5

Great shop and great group of guys! Personable, professional, and experts on all things Land Rover!