5

When I first bought my BMW 3-Series, I knew that it would be difficult to find a reputable shop in the Richmond area. And I had a lot of trouble with the other shops, particularly with their lack of quality customer service. Then I found Sarek Autowerke. For the last three years, I've trusted Sarek Autowerke to keep my car maintained, and have never been disappointed. The owner, Ralf, is extremely knowledgeable and has hired an extremely competent staff to complement his expertise. Their customer service is EXCELLENT - they go above and beyond to ensure that the process is convenient for me, including providing a loaner car when my car is in the shop, regularly updating me on the repair schedule, and advising me on which repairs should be prioritized. Sarek is a company you can trust, and trust me - you'll never go anywhere else.

4

5

5

5

5

Great service

5

Great customer service!!

5

Great shop and great group of guys! Personable, professional, and experts on all things Land Rover!

5

Friendly, professional, knowledgeable. Couldn't really ask for more than that. I won't be taking my Mini anywhere else.

5

I have had my vehicle at Sarek twice. The service, quality of repair, timeliness and dedication to their work is second to none in the Richmond area. I travel frequently, and Sarek is one of three service centers nationwide that I trust my car with. They are truly legendary!