5

As usual .... done on time and on budget . Great to have a dependable automotive shop. I like these clowns so much I come from Norfolk to get my cars serviced. It’s just that good.

5

You guys are great. I can trust what your tell me and the repairs are done as explained. No one else will touch my vehicle. Thank you for the service you provide and dealing with Jon has been awesome.

5

All the employees at Sarek are friendly but professional. The work is high quality and reasonably priced. A vehicle assessment inspection is conducted then the customer is given a list of discrepancies that are prioritized for the customer to select what will be done. If the customer doesn’t understand the maintenance problem a mechanic will, if necessary escort you to your car and show you while explaining the problem. As a 20+ year retired Marine Corps helicopter mechanic I trust Sarek to do the work on my Land Rover correctly, in a timely fashion and for the price quoted. Thank you Sarek!

5

Fast service!

5

Personable

5

I highly recommend Sarek Autowerke. I brought my 2016 Range Rover to them and spoke with Jon. He gave me an estimate and also advised me to consult with my insurance as they may cover some of the expense. This helped greatly! The workmanship was excellent, and Jon communicated with me every step of the way. As a business owner who works with small businesses, my experience with Sarek Autowerke is now something I share as an illustration of how internal business processes provide an excellent customer experience.

5

My overall experience with Sarek Autowerke was simply outstanding from start to finish. From their help with arrangements having my 2010 Range Rover towed to their facility, effective communications, detailed diagnostic reports, skilled technicians and quality workmanship all combined to deliver an excellent customer experience. The final bill was less than the estimate and the vehicle was returned to me immaculate. This is a text book case of how to manage a successful business.

5

Once again the Sarek crew has taken great care of my 3 Series Sportwagon. Worth the drive from Maryland to get it done right.

5

I'm not easy on my 2013 LR4 and Sarek Autowereke's is not a shop of mechanics but a shop of Land Rover enthusiasts and owners that take pride in repairing, maintaining and restoring Land Rovers. I live in Fairfax VA and don't mind the drive to Richmond because the level of experience and professionalism cannot be found in my area.

5

Yesterday was my first experience using this shop! I was very impressed BG how knowledge the team was. When I dropped my 2006 BMW off and described the issues I was having with the car the technician knew almost immediately what my issue was. I love the report that’s emailed over to me that explained all issues needing to be resolved with my and they are color coded by importance. One of my favorite things about the experience was that after hours pick up has lock boxes for key pick up so I didn’t have to rush to grab the car nor did I have to worry about leaving my car unlocked. They were awesome. Priced fairly. I was extremely happy and I can’t thank them enough for the outstanding experience. Car trouble is stressful enough but they truly made it pleasant. Jeff & Jon is like to specifically thank because I can be difficult at times they were both kind, informative and extremely knowledge when it came to my car. It’s running like a dream after having already been to 3 other shops! Thanks so much